Shipping policy

Shipping Policy

Last Updated: July 6, 2026

Thank you for shopping with KIKSHIP. We are committed to delivering your orders safely and as quickly as possible.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times within India:

  • Metro Cities: 4–8 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Locations: 7–14 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on selected products and promotional offers.

  • Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number. You can use this tracking number to monitor your shipment's progress.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Bad weather

  • Natural disasters

  • Public holidays

  • Courier partner issues

  • High order volumes

We appreciate your patience and understanding in such situations.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

KIKSHIP is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts by the courier partner, the package may be returned. Additional shipping charges may apply for re-shipping.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of receiving your order. Kindly include:

  • Your order number

  • Photos or videos of the package and product

  • A brief description of the issue

We will review your request and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us through the Contact Us page on our website or by email.

Thank you for choosing KIKSHIP. We appreciate your trust and look forward to serving you.